Building-Wide Benchmarking in Oregon and Washington
Treat the Building, Not Just the Unit That Called
Building-wide benchmarking is an inspection of every unit in a building, not only the ones that reported a problem. A&A uses it for communities with recurring or heavy cockroach or bed bug activity: because 40% of residents don't report pest activity, we inspect every unit, identify movement patterns, and treat the broader issue instead of one unit at a time.
Contact our amazing team today and get the whole picture of your building.
How does building-wide benchmarking work?
Treating only the units that call in leaves the rest of the infestation in place, because cockroaches and bed bugs move between units and many residents never report them. Benchmarking sets a baseline for every unit, then works the building as one problem. It runs in five steps:
Step 1 of 5 shown
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Community assessment
We evaluate buildings, common areas, landscaping, refuse areas, and past pest activity, and any multi-family property seeking a bid on recurring service gets this site inspection free.
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Every unit inspected
Your on-site or maintenance team walks with our technician where that's practical; otherwise residents get advance notice and keys or access instructions are ready, so every unit is checked, reported or not.
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Activity mapped
Findings are recorded unit by unit, so the benchmark shows where activity is, how heavy it is, and how it is moving through shared walls, plumbing, and hallways.
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The building treated as one
Treatment goes to the affected units and the units around them, with no-prep cockroach options and resident prep sheets where a treatment needs them, so activity is not simply pushed next door.
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Follow-up and reporting
We schedule the follow-ups, coordinate with your on-site team, and keep you updated. Your reports track pest-activity trends, unit-specific service history, and common-area results against the original benchmark.
Why treat a whole building instead of one unit?
Because the units that report are rarely the whole problem. University research in apartment buildings has found that infestations spread from unit to unit and often go unnoticed by the people living with them:
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In a Purdue and Rutgers study of a 223-unit building, half of the residents with bed bugs did not know they had them.
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In the same building, 53% of the apartments next to an infested apartment were infested too.
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Bed bugs moved through doors and hallways and can travel through walls and ceilings to the units beside, above, and below.
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A community-wide cockroach program with monthly monitoring in every apartment cut the number of infested apartments by 74% within a year.
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A&A's own figure: 40% of residents don't report pest activity.
Get Rid Of Those Pesky Pests
Want to know what A&A Pest Control can do for your home or business? Fill out the contact form and our office team follows up with pricing, service timelines, and scheduling. Contact us by noon and we will have a technician onsite the next business day. Prefer to talk it through? Give us a call.
Thank You For Being Awesome
Your request is in, and it's with our office team. We'll follow up by phone, text, or email during business hours to confirm the details and get you scheduled. In a hurry? Call (503) 567-1188 in Oregon or (360) 209-1793 in Washington before noon, and we'll have a technician onsite the next business day.
What does benchmarking include?
Benchmarking is a program, not a single treatment. These are its four parts, each documented in the digital report you get after every visit.
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The every-unit inspection
Every unit is inspected, including the ones that never called. It is the only way to find the residents who don't report activity, and it gives the building a baseline that later visits are measured against.
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Mapping activity and movement
Results are logged unit by unit, so patterns show: a cluster around one stack of units, activity spreading along a hallway, or common areas that keep feeding the problem. The map lets the treatment plan follow the pests instead of the service calls.
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Treating the building
Affected units and the units around them are treated together, using no-prep cockroach options where they fit and coordinated prep for treatments that need it, so the work keeps pace with how pests move. We schedule the visits and coordinate them with your on-site team.
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Re-inspection and reporting
Follow-up visits check the building against the benchmark. Reports track pest-activity trends, unit-specific service history, and common-area results, with photos of activity or problem conditions when you authorize them, so you can see what has changed since the benchmark.
Getting the most out of benchmarking
A building-wide program works best when the property team and residents are part of it:
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Plan access for every unit
A staff escort works best; otherwise give residents advance notice and have keys or access instructions ready before the visit.
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Route resident requests through the office
Requests that go through your management or leasing office keep service coordinated and make recurring trends easier to spot.
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Share the prep sheets
Every treatment's prep sheet is on this site in English and Spanish, so residents always get the current version.
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Watch the turnover
Moving furniture in and out is one way bed bugs reach new units, so schedule vacant-unit inspections into the turnover calendar.
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Keep common areas in the plan
Refuse areas, hallways, and other shared spaces connect the units, so include them in the program and watch their results in the reports.
FAQs
What is building-wide pest benchmarking?
It is an inspection of every unit in a building to set a baseline for pest activity, followed by treatment of the building as a whole. A&A uses it for communities with recurring or heavy activity: because 40% of residents don't report pest activity, we inspect every unit, identify movement patterns, and treat the broader issue instead of one unit at a time.
Do you provide unit-by-unit pest control?
Yes, from individual resident requests to full-building programs. For communities with recurring or heavy activity, we're known for building-wide benchmarking. Because 40% of residents don't report pest activity, we inspect every unit, identify movement patterns, and treat the broader issue instead of one unit at a time.
Why inspect units that have not reported pests?
Because unreported units are often where the problem continues. In a Purdue and Rutgers study of a 223-unit apartment building, half of the residents with bed bugs were unaware of them, and more than half of the apartments next to infested ones were infested too. Treating only the units that call in leaves those neighbors to reinfest the building.
How do you handle unit access?
We prefer that someone from your on-site or maintenance team walks with our technician when that's practical. When it isn't, we ask that residents get advance notice and that keys or access instructions are ready before the visit. Every visit respects your procedures and your residents' homes.
What's in your service reports?
After each visit, you receive a digital report covering the services performed, inspection findings, recommendations, and follow-up actions. Depending on your program, it can also track pest-activity trends, unit-specific service history, common-area results, and technician notes with action items. With your authorization, we embed photos of pest activity or problem conditions right in the report.
Is the multi-family property assessment free?
Yes. A&A provides a complimentary site inspection for multi-family or commercial properties seeking a bid on recurring services. During the visit, our team assesses pest activity and identifies conditions that may be contributing to ongoing problems. We then use those findings to recommend a pest control program tailored to your property.
Prefer to talk it through?
Call Oregon (503) 567-1188 or Washington (360) 209-1793, or contact our amazing team today. Contact us by noon and we will have a technician onsite the next business day.
